At Kidsy, we sell open-box, overstock, and returned items — always inspected, never guesswork. Here’s how we label condition so you know exactly what you’re getting:
New (Open Box):
Item is new and unused. It was returned or opened but never used. Inspected for quality and functionality.
Gently Used:
Light signs of use (like minor scuffs or fabric wear) but in full working order. Always safety-checked.
Damaged Box:
Item is in perfect condition, but the box may be scuffed or torn. May not be ideal for gifting, but great for saving.
This is a gently used item in good condition. Item may show some signs of use like minor scratches or minor stains. The item was inspected by the Kidsy team. Box may have some damage or item may or may not ship in its original box.
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Infant to Toddler: Get years of use with with everyone’s original bestie Mickey Mouse! The magical Infant to Toddler Rocker seat transforms from a baby rocker to a toddler seat as baby grows (up to 40 lbs)
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Vibrating Baby Rocker: When you need a second set of hands, this seat comforts your baby girl or boy with soothing vibrations. Powered by one C battery.
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5-Point Safety Harness: Keep baby snug and secure with the 5-point harness for added safety. The rear kickstand and slip-resistant feet additionally help keep the seat secure for newborn and up
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Removable Toy Bar with 2 Toys: Introduce interactive play with the Mickey Mouse bead chaser and colorful star rattle. Remove the toy bar so you can get baby in and out easily.
- Full Body Recline: The seat features 2 recline positions to hold baby just right. Assembled dimensions 22.83" (H) x 20.28" (W) x 28.54" (D). To clean, remove the seat pad and wash with cold water on gentle cycle.
We ship anywhere in the U.S. (except HI & AK), using USPS, UPS, and FedEx.
Here’s what to expect:
- Processing time: 3–4 business days
- Delivery time: 3–7 business days after shipping
- You’ll receive tracking info by email once your order ships
We accept returns within 14 days only if your item is damaged, defective, or not as described.
Here’s what to know:
- Items must be unused and returned in original condition
- We don’t accept returns for buyer’s remorse or sizing issues
- You must ship the item within 4 days of receiving your return label
- Refunds are issued after inspection (within 7 business days)
Non-returnable items include:
- Personal care products (e.g. hygiene items)
- Customized or personalized items
To start a return:
Email us at hello@kidsy.co with your order number or receipt.
Important: Once shipped, orders cannot be canceled or rerouted. If your order hasn’t shipped yet, we may be able to cancel it — contact us ASAP.