At Kidsy, we sell open-box, overstock, and returned items — always inspected, never guesswork. Here’s how we label condition so you know exactly what you’re getting:
New (Open Box):
Item is new and unused. It was returned or opened but never used. Inspected for quality and functionality.
Gently Used:
Light signs of use (like minor scuffs or fabric wear) but in full working order. Always safety-checked.
Damaged Box:
Item is in perfect condition, but the box may be scuffed or torn. May not be ideal for gifting, but great for saving.
This is a gently used item in good condition. Item may show some signs of use like minor scratches or minor stains. The item was inspected by the Kidsy team. Box may have some damage or item may or may not ship in its original box.
Product comes without packaging.
Dr. Brown’s Dishwasher Basket offers a convenient way to clean and organize small baby bottle parts, pacifiers, and accessories. Designed specifically for Dr. Brown’s Narrow Options+ bottles, it holds up to three sets of parts and features unique slots to keep items secure during the wash cycle. A side channel holds smaller items like nipples and travel caps. BPA-free and thoughtfully designed, it helps prevent lost parts and ensures thorough, organized cleaning every time. Bottle parts not included.
We ship anywhere in the U.S. (except HI & AK), using USPS, UPS, and FedEx.
Here’s what to expect:
- Processing time: 3–4 business days
- Delivery time: 3–7 business days after shipping
- You’ll receive tracking info by email once your order ships
We accept returns within 14 days only if your item is damaged, defective, or not as described.
Here’s what to know:
- Items must be unused and returned in original condition
- We don’t accept returns for buyer’s remorse or sizing issues
- You must ship the item within 4 days of receiving your return label
- Refunds are issued after inspection (within 7 business days)
Non-returnable items include:
- Personal care products (e.g. hygiene items)
- Customized or personalized items
To start a return:
Email us at hello@kidsy.co with your order number or receipt.
Important: Once shipped, orders cannot be canceled or rerouted. If your order hasn’t shipped yet, we may be able to cancel it — contact us ASAP.