At Kidsy, we sell open-box, overstock, and returned items — always inspected, never guesswork. Here’s how we label condition so you know exactly what you’re getting:
New (Open Box):
Item is new and unused. It was returned or opened but never used. Inspected for quality and functionality.
Gently Used:
Light signs of use (like minor scuffs or fabric wear) but in full working order. Always safety-checked.
Damaged Box:
Item is in perfect condition, but the box may be scuffed or torn. May not be ideal for gifting, but great for saving.
This is a gently used item in excellent condition. Item may show some signs of use like minor scratches or minor stains. The item was inspected by the Kidsy team and is in perfect working condition. Item may or may not ship in its original box.
Product does not include a soap and disposable pads.
- Disposable VACMOP pad picks up what other pads push around, then mops up tough messes.
- Powerful suction pulls in dirt and debris to be locked away directly in the disposable VACMOP Pad.
- On-demand spray controlled at the touch of a finger provides powerful and targeted stuck-on stain cleaning.
- Powerful suction, then spray mopping—a complete clean all in one disposable pad, without clogging your machine.
- No-touch disposal—never touch a dirty pad again.
- No filter or maintenance necessary. Just replace the pad.
- Cordless with rechargeable lithium-ion battery
- Lightweight vacuum mop at under 5 lbs.
- Powerful LED headlights reveal hidden debris around your home.
We ship anywhere in the U.S. (except HI & AK), using USPS, UPS, and FedEx.
Here’s what to expect:
- Processing time: 3–4 business days
- Delivery time: 3–7 business days after shipping
- You’ll receive tracking info by email once your order ships
We accept returns within 14 days only if your item is damaged, defective, or not as described.
Here’s what to know:
- Items must be unused and returned in original condition
- We don’t accept returns for buyer’s remorse or sizing issues
- You must ship the item within 4 days of receiving your return label
- Refunds are issued after inspection (within 7 business days)
Non-returnable items include:
- Personal care products (e.g. hygiene items)
- Customized or personalized items
To start a return:
Email us at hello@kidsy.co with your order number or receipt.
Important: Once shipped, orders cannot be canceled or rerouted. If your order hasn’t shipped yet, we may be able to cancel it — contact us ASAP.